Privacy Policy

How Zea handles your data

Zea Inc. (“Zea”, “we”, “us”) has created this Privacy Policy (“Policy”) to set out how we collect, use, and disclose personal information through the Zea website located at https://zea.live (the “Website”) and our services, which may require users to create an Account and provide Personal Information to access our software tools (together with our Website, the “Services”). 

By using the Services in any manner or providing Personal Information to Zea, you acknowledge that you accept the practices and policies outlined in this Policy. You hereby consent to the collection, use, and disclosure of your Personal Information in accordance with this Policy.

Contents

Updated September 9, 2020

What does the policy cover?

This Policy covers our collection, use, and disclosure of information about identifiable individuals (“Personal Information”), particularly those individuals who use our Services (“Users”), as well as customers and prospective customers.


This Policy does not apply to the practices of companies that we do not own or control, including those practices of third-party organizations or individuals with whom you choose to share Personal Information. You should review the applicable privacy policy of any company with which you do business. We do not knowingly collect or solicit Personal Information from anyone under the age of 13.

Collection and use of personal information and other data

Users may be required to have a valid Zea account to use our Services (“Account”). Zea may collect the following types of Personal Information to set up your Account as an End User:

  • Name
  • Email
  • Business Name
  • Job Title
  • Business Phone Number
  • Address
  • Avatar (uploaded by User or via social media login)
  • All information User chooses to include on their profile

Zea also makes the Services available to Users’ business partners (a “Partner”). To do so, Zea will collect certain Personal Information from the Partner’s representatives, including:
  • Name
  • Email
  • Business Name
  • Business Phone Number
  • Avatar (uploaded by Partner or via social media login)
  • All information Partner chooses to include on their profile

We collect this information to provide our Services, including allowing companies to provide account access and profiles and index and assign tags for directory services to our clients and Users. In some cases, we will also collect Personal Information from customers of our clients who choose to share contact information with our clients.


This Personal Information will be obtained through the use of the Services or otherwise requested from the User.


Zea also collects information related to how Users interact with the Website, including URL history, created data, browser type, webpage title, host name, host path, and search parameters. We use this information to better market our Services, personalize our Website and/or application navigation, provide contextual and relevant product suggestions, and create product analytics.

Storage location and transfer of personal information

Zea stores its data, including Personal Information, on servers located in Canada and the United States, including our third-party service providers. By submitting information, you agree to this transfer, storing, or processing of your Personal Information in Canada and the United States. You acknowledge and agree that your Personal Information may be accessible to law enforcement and governmental agencies in Canada and the United States under lawful access regimes or court order.

Disclosure of personal information with third parties

Disclosure of Statistical Data
Zea discloses aggregate statistical data to its service providers and partners, such as advertisers and other third parties, who may use it for business purposes.


Service Providers and Business Partners
From time to time, we may employ other companies and people to perform tasks on our behalf and need to share Personal Information with them to provide the Services. Unless we tell you differently, such third parties do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. This includes third-party companies and individuals employed by us to facilitate our Services.


Business Transfers
If we (or substantially all of our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information may be made available or otherwise transferred to the new controlling entity, where permitted under applicable law.


With Your Consent
Suppose we need to use or disclose any Personal Information in a way not identified in this Privacy Policy. In that case, we will notify you and/or obtain your express consent as required under applicable privacy laws.

Cookies

Our third-party partners and we use technologies such as cookies, scripts, and tags. We use these technologies to analyze trends, administer the Website, track users’ movements around the Website, and gather demographic information about our user base. We may receive reports based on these companies’ use on an individual and aggregated basis. Various browsers may offer management tools for removing these types of tracking technologies.


Alone, cookies do not identify you personally. They merely recognize your browser. Cookies come in two types: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you've exited your browser or turned off your computer. They include information such as a unique identifier for your browser.


Zea uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information enables Zea to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you've logged in and are required to use the Services.


The Zea apps do not use cookies, but the Zea website uses persistent cookies that only Zea can read and use, to identify the fact that you are a Zea user and track the web pages you view and use. We are especially careful about the security and confidentiality of the information stored in persistent cookies. Users who disable their web browser’s ability to accept cookies will be able to browse our Website but may not be able to use all features of our Services.


Our third-party partners also employ clear gifs, images, and scripts that help them better manage content on our site. In particular, Zea uses Google, Facebook, Auth0, HubSpot, and LinkedIn for advertising to manage our users’ information and reach audiences with targeted advertising according to the privacy policies of such third-parties.

Security

The security of your Personal Information is important to us. We use commercially reasonable efforts to store and maintain your Personal Information in a secure environment. We take technical, contractual, administrative, and physical security steps designed to protect Personal Information that you provide to us. We have implemented procedures designed to limit the dissemination of your Personal Information to only such designated staff as are reasonably necessary to carry out the stated purposes we have communicated to you.

Retention

We, and specific third-party processors that we engage will keep your Personal Information and Account Information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you.


You can request that Zea delete your Personal Information and Account Information at any time. However, we may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally identifiable data, account recovery, or if required by law. Generally, profile information is soft-deleted (disabled) and retained for up to two (2) following Account deactivation. All retained Personal Information and Account Information will remain subject to the terms of this Privacy Policy.

Access, correction, and accuracy

You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected with respect to you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information, although in certain limited circumstances, and as permitted under law, we may not be able to make all relevant information available to you, such as where that information also pertains to another user. In such circumstances, we will provide reasons for the denial to you upon request. We will endeavor to deal with all requests for access and modifications in a timely manner.


We will make every reasonable effort to keep your Personal Information accurate and up to date. We will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate. As appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your information. Having accurate Personal Information about you enables us to give you the best possible service.

Changes to this policy

We may amend this Policy from time to time. Use of Personal Information we collect is subject to the Policy in effect at the time such information is collected, used, or disclosed. Suppose we make material changes or changes in the way we use Personal Information. In that case, we will notify you by posting an announcement on our Website or sending you an email before the change becoming effective. You are bound by any changes to the Policy when you use the Services after such changes have been first posted.

Contact us

If you would like to: access, correct, amend or delete any Personal Information we have about you, register a complaint, or simply want more information contact our Chief Privacy Officer at:


Zea Inc.
Chief Privacy Officer
4329 Rue Saint-André
Montréal, Québec H2J 2Z3 Canada
privacy@zea.live